Golden Gate Theatre Rules

Venue rules may have changed or been updated. We recommend checking direct with the venue for latest rules and information.

For your comfort and security, and to ensure you have the best experience possible during your theatre visit, patrons are asked to read and follow the theatre policies below.

Food and drink not bought at the theater are prohibited, with the exception of water. Visitors must be over 21 to purchase alcohol and may be asked to show ID. Any food or drink in open cups will not be allowed in the seats.

There is no coat check or storage area, so it’s advisable to travel light.

The venue also has a strict bag policy:

  • Only bags that can fit under seats will be permitted – no large bags or luggage
  • Bags will be inspected before entry, so please plan for this to avoid delays
  • Personal bags such as purses or backpacks must not be left unattended, and the venue accepts no personal responsibility.

Food And Drink

Outside food and drink is not permitted within the Golden Gate Theatre. Bottled water and drinks in an official SHN tumbler, served within the venue, are allowed. Those 21 years of age and older may purchase alcohol. Food and beverages in open cups may not be taken to your seat.

Electronic Equipment

The use of cameras/picture phones, and any other recording device is strictly not allowed during a performance. This is due to union and copyright agreements. Those found to be recording or taking photographs may be subject to confiscation of film, tape, disc, cards, etc., ejected from the theatre, and liable for financial damages.

Age Restrictions

Children under the age of 5, including babies, are not permitted into performances unless otherwise noted. For older children, please pay attention to the age recommendation and parental guidance listed on the show page when making a decision as to which performances are appropriate.

Cash policy

While cash is acceptable, digital payments are preferred at The Golden Gate Theatre. This includes cards and mobile wallets. If you plan to use cash, it’s advised to take extra for tipping vendors that accept it.

Ticket policy

You can choose paper or electronic tickets at the point of purchase. These can be printed or received via email or the venue’s mobile app. Please bring your smartphone or portable device so that scanners can read the barcodes.

Smoking policy

Smoking is not allowed anywhere in the venue. Please look for designated smoking zones in the surrounding areas.

child policy

As a rule, children under the age of 5 are prohibited from entering the Golden Gate Theatre. Exceptions may apply to family-based shows, so please always check each show’s recommendations.

animals policy

No pets are allowed inside the venue, with the exception of registered service animals accompanying visitors with disabilities or additional needs. No other animals, including pets, companions, or emotional support animals, are allowed to enter.

Prohibited items

The following items prohibited at The Golden Gate Theatre include, but are not limited to:

  • Large bags that cannot fit under seats
  • Food or drink from outside the venue (excluding water)
  • Pets, companion, or social support animals (excluding registered service animals)
  • Cameras
  • Picture phones (these must be switched off)
  • Recording devices
  • Weapons, including knives and pepper spray.